Dr Paul Tsai started The Gum Specialists on May 2014 at 34 Church St, Burwood. In the beginning he was only working 1 day every fortnight at Burwood and worked as a Locum Traveling Periodontist to 10 other private practices with 2 suite cases full of surgical instruments & equipment in the back of his car. A few years later, he moved to 2 Boronia Ave, Burwood as the landlord sold the premise. In 2019, he moved to Campsie as more capacity was required as the practice grew, and the waiting list was hitting over 6 months.
In 2020, he started to suffer tendonitis on the right hand and then the left hand as well from over working and extending hours to accommodate urgent patients. He was forced to reduce his hours and started to search and train up dental hygienists to help with all the Non-Surgical Periodontal Treatments/Maintenances. Luckily the Covid Lockdowns helped Dr Tsai to properly rest his hands and heal the tendonitis on both hands. In 2022 and 2024 we were blessed with new associate periodontists joining the team to help reduce the wait list.
Mission Statement
"At The Gum Specialists , our mission is to provide compassionate, expert care to enhance the oral health and quality of life for every patient. We are dedicated to delivering exceptional periodontal treatments with integrity, ensuring trust and comfort in every interaction."
VISION STATEMENT
"Our vision at The Gum Specialists Clinic is to be recognized as a leader in periodontal health, setting the standard for excellence in patient care and education. We aspire to create a supportive environment where our team thrives and our patients feel like valued members of our extended family."
CORE VALUES
Expertise: We commit to maintaining the highest standards of professional competence and continuous learning.
Compassion: We approach every patient with empathy, understanding, and respect for their unique needs.
Integrity: We uphold the highest ethical standards in all aspects of our practice, ensuring transparency and trust.
Family-Centered Care: We foster a warm, welcoming environment where patients feel like part of our extended family.
Innovation: We embrace innovation and strive to integrate the latest advancements in periodontal care for the benefit of our patients.
Community: We are dedicated to giving back to our community through volunteering in non-profit dental organizations and charities.
By aligning these statements and values, our Team at The Gum Specialists can effectively communicate its commitment to professionalism, ethics, and a family-oriented approach in providing specialized dental care.